RTO3’s Regional Industry Exchanges are bi-annual events designed to facilitate networking, information sharing, and collaboration among tourism operators in the Hamilton Halton Brant region. These Exchanges include:

Tourism Updates: Stay informed on regional and provincial developments impacting the industry.

Industry Education and Training: Learn about best practices, emerging trends, and marketing strategies.

Collaborative Discussions: Share ideas and insights with fellow stakeholders.

These sessions provide valuable opportunities to build connections and align efforts for collective success.

2024/25 Sustainable Tourism Learning Series

RTO3 has launched our 2024/25 Sustainable Tourism Learning Series (STLS), featuring in-person events and a new library of resources, online materials and training programs centered on sustainable tourism practices. Tapping into the expertise of our Destination Sustainability Officer, Hamid Dwyer, we will be presenting a convenient curriculum of online training, webinars, resources to support our industry in becoming more sustainable. For direct notifications for related events and resources as they become available, follow our STLS Linktree here.

Our Bi-annual Industry Exchanges in Fall and Spring will provide stakeholders with an opportunity to come together, network, learn and share in their journey. This is your opportunity to learn how to implement sustainable tourism practices in your operations and become a leader in our region’s sustainability efforts.

Spring 2025 Industry Exchange

Date & Time: Wednesday, April 23rd, 2025 – 8:30am to 2:00pm

Venue: Canadian Warplane Heritage Museum

Agenda

9 AM to 9:30 AM – Opening Remarks from Maria Fortunato, Executive Director of RTO3

9:30 AM to 10:30 AM – Keynote Speaker – David Adames, CEO of Niagara Parks Commission – Sustaining Success: Balancing Tourism Growth with Environmental Responsibility

10:30 AM to 10:45 AM – Break

10:45 AM to 11:45 AM – Workshop – Hamid Dwyer, Destination Sustainability Officer – Mapping the Sustainable Customer Journey

11:45 AM to 1:30 PM – RTO3 Working Lunch – 2025/2026 RTO3 Updates and Marketing Opportunities, and Networking Roundtables

1:30 PM to 1:45 PM – Closing Remarks

Experience Add-On: Volunteer-Led Museum Guide through the Canadian Warplane Heritage Museum & ‘Making Freedom Fly’ Exhibit

Please reply to your registration confirmation email if you are unable to stay for our Working Lunch and Updates or contact Aiden Eng.

FALL 2024 INDUSTRY EXCHANGE RECAP

You can review our Fall 2024 Industry Exchange and recording here and download the whitepaper that was created from the information collected here.

Get Involved

To learn more about our Industry Exchanges or if you would like to get involved, please contact Aiden Eng, Manager, Marketing & Communications who is supporting Angelica Seraj, Manager, Industry Relations & Partnerships, in her absence.