Angelica Seraj (She/Her)
Manager, Workforce Development and Training
Angelica leads RTO3's Industry Relations, overseeing initiatives focused on workforce development, training, and job creation in the regional tourism sector. She coordinates RTO's annual Southern Ontario Tourism Conference (co-hosted with RTO1), our semi-annual Industry Exchange Forums and our annual industry training series.
Angelica works closely with tourism operators and stakeholders to develop professional development opportunities that support business growth and enhance workforce skills. She is dedicated to equipping the regional tourism industry with the knowledge and resources needed to meet evolving visitor expectations and market demands.
Angelica is presently on maternity leave until 2027. For enquiries, kindly contact Maureen Beatty or Aiden Eng.
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Angelica Seraj brings over a decade of experience in tourism, workforce development, and event management to her role as Manager of Industry Relations and Partnerships. She oversees key initiatives, including the Annual Workforce Development and Training Series, the Southern Ontario Tourism Conference, and the Partnership Funding Program, which supports regional operators in expanding marketing reach and developing visitor experiences aligned with RTO3's strategic priorities.
Angelica excels in fostering relationships with tourism stakeholders, funding providers, and industry partners to identify opportunities for business growth, strategic alliances, and audience development. With a strong background in project management and event planning, she has successfully coordinated milestone events, facilitated educational programming for industry professionals, and managed funding programs benefiting dozens of regional tourism projects. Her expertise has impacted over 1,500 tourism operators through training sessions, workshops, and networking forums.
A graduate of Niagara College’s Event Management program and Humber College’s Project Management program, Angelica combines her academic foundation with practical experience as an instructor of event planning courses at Mohawk College. Her dedication to workforce development, partnership cultivation, and community engagement continues to strengthen the region's tourism industry and drive sustainable growth.
